Ipregistry - Connection Timeout – Incident details

All systems operational

Connection Timeout

Resolved
Operational
Started about 2 years agoLasted about 7 hours

Affected

API

Operational from 5:45 AM to 12:54 PM

Globally distributed nodes — https://api.ipregistry.co

Operational from 5:45 AM to 12:54 PM

Europe nodes — https://eu.api.ipregistry.co

Operational from 5:45 AM to 12:54 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved. We apologize for the inconvenience.

  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    Some traffic has been manually re-routed until the underlying issue is completely resolved.

  • Investigating
    UTC
    Investigating

    We are currently investigating an incident with our Cloudflare load balancer causing connection timeouts in some locations.