Connection Timeout

Resolved

Operational

Started about 2 years agoLasted about 7 hours

Affected

API

Globally distributed nodes — https://api.ipregistry.co

Europe nodes — https://eu.api.ipregistry.co

Updates

Resolved
May 17, 2024 at 12:54 PM
Resolved
May 17, 2024 at 12:54 PM
This incident has been resolved. We apologize for the inconvenience.
Monitoring
May 17, 2024 at 12:48 PM
Monitoring
May 17, 2024 at 12:48 PM
We implemented a fix and are currently monitoring the result.
Identified
May 17, 2024 at 12:24 PM
Identified
May 17, 2024 at 12:24 PM
Some traffic has been manually re-routed until the underlying issue is completely resolved.
Investigating
May 17, 2024 at 5:45 AM
Investigating
May 17, 2024 at 5:45 AM
We are currently investigating an incident with our Cloudflare load balancer causing connection timeouts in some locations.

Ipregistry - Connection Timeout – Incident details